Last Updated: November 14, 2026
This Privacy Policy explains how Codat Syndicate Pvt Ltd. ("Company", "we", "our" or "us"), operating DebtCareSupport.com ("Website"), collects, uses, stores, processes and shares personal information.
Codat Syndicate Pvt Ltd. operates from:
371, Krishna Nagar, Sector 9, Gurgaon, Haryana 122001, India.
For privacy-related questions or requests, contact:
Email: care@debtcaresupport.com
DebtCareSupport.com is an independent debt education, assessment, lead qualification and referral platform. We are not a lender, creditor, debt settlement company, debt management provider, credit counseling agency or law firm.
We may collect information that you voluntarily provide through our website, forms, email communications or telephone conversations.
This may include:
Full name
Email address
Telephone number
State and ZIP code
Other contact details you voluntarily provide
Types of debt, such as credit card balances, personal loans and medical bills
Estimated total debt
Estimated monthly debt payments
Your reported ability to manage payments
Employment status
Other financial information you voluntarily submit
We use this information to understand your stated circumstances and assess whether participating providers may be relevant to your needs.
Emails and telephone communications with our team
Customer service inquiries
Referral and onboarding follow-up information
Records of requests, preferences and complaints
When you visit our Website, we or our service providers may collect:
IP address
Browser and device information
Operating system
Pages visited and referring URLs
Approximate location derived from technical information
Website interaction and usage information
Cookie identifiers and similar tracking information
We may maintain records of:
Privacy Policy acceptance
Partner-sharing choices
Telephone contact permissions, where collected
Date and time of consent
Consent wording and version
Source page and submission information
Requests to withdraw consent or stop communications
We may use collected information to:
Process and review your debt assessment.
Understand the debt-related services you are interested in.
Evaluate whether your circumstances may meet preliminary enrollment criteria established by participating providers.
Identify potentially relevant independent debt relief companies.
Share information with participating providers as described in this Policy and subject to applicable permissions and laws.
Contact you by telephone or email about your assessment and referral.
Follow up to determine whether you successfully connected with a participating provider.
Ask about your onboarding experience and whether you are progressing with payment arrangements established directly with your provider.
Respond to inquiries, complaints and customer service requests.
Maintain business, security, compliance and consent records.
Detect fraud, protect our Website and enforce our terms.
Improve website performance, user experience and educational content.
Comply with legal obligations and respond to lawful requests.
We do not use your assessment to guarantee eligibility, approval, debt settlement or a particular financial outcome.
We work with multiple independent debt relief and related service companies.
If you submit an assessment and select or otherwise authorize partner sharing through the relevant disclosure and consent process, we may share your information with one or more participating companies whose preliminary enrollment criteria may be relevant to your circumstances.
Information shared may include:
Your name and contact information
State and ZIP code
Types of debt
Estimated debt amount
Monthly payment information
Payment difficulty
Employment status
Other information you submit that is relevant to the referral
Participating providers may use the information to:
Review your potential eligibility
Contact you about their services
Explain their programs, fees and enrollment requirements
Determine whether to offer you their services
Each provider operates independently and has its own privacy policy, services, agreements, eligibility requirements and customer support processes.
We do not control how an independent provider uses information after it receives it. You should review that provider's privacy policy and service agreement before enrolling.
Submitting an assessment does not guarantee that any provider will contact you, accept you or offer a program.
We may receive compensation from participating companies for qualified referrals, lead generation or other agreed business services.
Our compensation arrangements may influence which companies participate in our referral network or are presented to visitors.
Compensation does not guarantee that a particular provider is suitable for your circumstances. You should independently review a provider's services, fees, terms and qualifications before enrolling.
Our team may contact you by telephone or email after you submit an assessment or receive a referral.
Follow-up may include:
Confirming whether you connected with a participating provider
Checking whether you completed the provider's onboarding process
Asking whether you received information about the provider's program
Asking about your experience with the referral
Checking whether you are progressing with payment arrangements established directly with the provider
We do not administer your provider's debt settlement account, collect your program payments, distribute payments to creditors or control the provider's program.
We may use the telephone number and email address you provide to respond to your inquiry, discuss your assessment, provide referral-related information and conduct customer follow-up.
Marketing or telemarketing calls, including calls made using automated technology or prerecorded/artificial voices, will be conducted only where the necessary consent or other lawful basis exists and applicable requirements are satisfied.
Where required, permission for telephone marketing by our Company and permission for marketing by an independent provider must be obtained separately and clearly identify the relevant calling party.
Providing an email address or telephone number does not, by itself, authorize every participating provider to contact you for every purpose.
We do not currently operate an SMS marketing or text-message program.
You may request that we stop non-essential telephone or email communications by contacting care@debtcaresupport.com. Requests will be handled subject to applicable law and any communications necessary for legal, security or transaction-related purposes.
We may use cookies, pixels, tags and similar technologies to:
Operate essential website functions
Remember preferences
Understand website usage
Measure advertising and referral performance
Improve our content and services
We may use Google Analytics or other analytics services if configured by our administrators.
These services may collect technical and usage information according to their own privacy policies and configuration.
You can manage cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
See our Cookie Policy for more information.
We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss and misuse.
No website, transmission method or electronic storage system can be guaranteed to be completely secure.
You should avoid sending passwords, payment card details or other highly sensitive information through ordinary email or website contact forms unless a secure process has been specifically provided.
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including:
Processing assessments and referrals
Maintaining referral and business records
Responding to inquiries and disputes
Maintaining consent and communication-preference records
Meeting legal, regulatory, tax and accounting requirements
Establishing, exercising or defending legal claims
Retention periods may vary depending on the type of information, the purpose of processing and applicable legal requirements.
When information is no longer required, we will take reasonable steps to delete, anonymize or securely dispose of it, subject to applicable law.
Codat Syndicate Pvt Ltd. operates from India and serves consumers in the United States.
Your information may be processed or accessed in India and may be shared with participating providers or service providers located in the United States or other countries.
Data protection laws may differ between countries. Where required, we will use appropriate safeguards for international transfers.
Depending on your state of residence and applicable privacy law, you may have rights to:
Know or access personal information we maintain about you
Request correction of inaccurate information
Request deletion of personal information
Obtain a portable copy of certain information
Opt out of certain sales, sharing, targeted advertising or profiling
Withdraw consent where processing relies on consent
Appeal certain privacy-request decisions
Not be discriminated against for exercising applicable privacy rights
These rights are subject to applicable legal exceptions and limitations.
To submit a request, email care@debtcaresupport.com with the subject line Privacy Request.
Please identify your request and provide enough information for us to locate the relevant records. We may take reasonable steps to verify your identity before processing certain requests.
Where required by law, we will provide additional methods for submitting privacy requests and opt-out preferences.
If the California Consumer Privacy Act, as amended, applies to our processing, California residents may have additional rights, including rights to know, delete, correct and opt out of certain sales or sharing of personal information.
The sharing of information with participating providers for referral or other commercial purposes may be treated as a sale or sharing under certain privacy laws, depending on the facts and applicable definitions.
Where applicable, you may submit an opt-out request by emailing care@debtcaresupport.com with the subject California Privacy Opt-Out.
We will not knowingly discriminate against individuals for exercising rights protected by applicable privacy laws.
Our Website is intended for adults seeking information about their own financial circumstances.
We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information, contact us so that we can review and take appropriate action.
Our Website may contain links to third-party websites, services or providers.
We are not responsible for the privacy practices, security, content or services of those third parties. Visiting or submitting information to another website is subject to that website's policies.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology or legal requirements.
The updated version will be published on this page with a revised Last Updated date.
For questions, complaints or privacy requests, contact:
Codat Syndicate Pvt Ltd.
371, Krishna Nagar, Sector 9, Gurgaon, Haryana 122001, India
Email: care@debtcaresupport.com
Website: https://debtcaresupport.com
